Shipping & Returns

Shipments

• You choose the shipping method when placing the order.
• You will be notified by email as soon as we ship the product.
• You will also receive a track & trace code so that you can follow the shipment.
• In case of breakage or incorrect delivery, our support team is ready to help you as soon as possible.

Returns

This can be requested via your customer panel or via our support line.

Reason for return are:

• to exercise your right of withdrawal see our general terms and conditions.
• In case of defect or breakage on delivery.
• Making use of the legal warranty conditions.
• 2 years on electrical hardware
• 3 months on batteries.

Do not hesitate and contact our support.

Return costs are for the customer.